Where to Buy Flight Tickets
1. Airline Official Websites (Most Reliable)
- Recommended: Book directly through the airline's official website or app
- Major carriers flying to China: Air China, China Eastern, China Southern, Cathay Pacific, Singapore Airlines, United Airlines, Delta, American Airlines, Emirates, Qatar Airways, Etihad, Lufthansa, British Airways, Japan Airlines, Korean Air
- Advantages:
- Guaranteed authentic tickets
- Best customer support if changes or refunds are needed
- Earn frequent flyer miles directly
- Clear fare rules and baggage policies
2. OTA Platforms (Convenient for Price Comparison)
- International OTAs: Trip.com (formerly Ctrip), Expedia, Skyscanner, Kayak, Booking.com
- Chinese OTAs: Fliggy (飞猪), Ctrip (携程), Qunar (去哪儿)
- Advantages:
- Compare prices across multiple airlines in one place
- Often find promotional fares
- Trip.com offers English interface and foreign card payment
- Caution: Always verify the ticket after booking through third-party platforms
3. Authorized Travel Agents
- Useful if you need help with complex itineraries or group bookings
- Verify agent credentials: Check for IATA (International Air Transport Association) certification
- In China, you can verify agents on China Air Transport Association (CATA) website
What You Need to Book
- Valid passport (must be valid for at least 6 months beyond your arrival date in China)
- Chinese visa (if required for your nationality) — check visa requirements before booking
- Accurate passenger information: Name must match passport exactly (surname + given names, no abbreviations)
- Contact information: Email and phone number for booking confirmations and flight updates
💡 Important: For international tickets, your name must be spelled exactly as it appears in your passport. Even small discrepancies can cause boarding issues.
How to Verify Your Ticket is Real
After purchasing your ticket, always verify it directly with the airline or official verification channels. This is especially important when booking through third-party platforms.
Method 1: Airline Website / App (Recommended)
- Go to the airline's official website or open their app
- Find "Manage Booking" / "My Trips" section
- Enter your booking reference (PNR) and last name, or use your e-ticket number
- Verify that:
- Your name is correct
- Flight dates and numbers match your itinerary
- Booking status shows "confirmed"
- Seat class and baggage allowance are correct
Method 2: TravelSky (信天翁) — China's Official GDS
For flights involving Chinese carriers, you can verify on the official GDS platform:
- Website: www.travelsky.com
- Enter your e-ticket number and passenger name
- System will show if the ticket is valid and issued normally
Method 3: Call Airline Customer Service
- Find the official customer service number on the airline's website
- Provide your ticket number or booking reference
- Ask the agent to confirm your booking status, passenger names, and flight details
- Save the call reference number for your records
Method 4: SMS Verification (for China Mobile users)
- Send the e-ticket number via SMS to 10669018
- Follow the prompts to verify ticket authenticity
- Note: Only works with Chinese mobile numbers
Common Scams & How to Avoid Them
1. Too-Good-to-Be-True Prices
- If a price is 20-30% lower than all other platforms, be cautious
- These are often "bait and switch" offers where the ticket doesn't actually exist
- Always verify the ticket immediately after purchasing
2. Fake "Flight Change" Calls/SMS
- Scammers call claiming your flight is cancelled and ask for credit card details to "rebook"
- Never provide card information or pay over the phone
- Hang up and call the airline's official customer service number directly to verify
- This is a very common scam targeting travelers to China
3. Fake Agency Websites
- Look for secure connection (https://) and verify the domain
- Check for official certifications displayed on the site
- Be wary of websites you've never heard of, even if they appear in search results
4. Duplicate/Invalid Tickets
- Some unscrupulous agents sell the same ticket to multiple passengers
- Always verify your ticket directly with the airline after purchase
- Check that the ticket status shows "issued" or "confirmed"
Tips for First-Time Travelers to China
✅ Book directly with airlines if you're unsure about third-party platforms✅ Verify your ticket within 24 hours of booking — don't wait until the day of departure✅ Save a digital and paper copy of your e-ticket receipt and booking confirmation✅ Check visa requirements before purchasing — some tickets are non-refundable✅ Understand baggage rules on international vs. domestic segments if you have connecting flights in China✅ Notify your bank about your travel dates to prevent card declines when paying for Chinese carriers✅ Register your itinerary with your embassy's STEP (Smart Traveler Enrollment Program) or equivalent
Useful Resources
- Air China: airchina.com
- China Eastern: ceair.com
- China Southern: csair.com
- Trip.com (English booking) : trip.com
- TravelSky ticket verification: travelsky.com
- China's civil aviation authority (CAAC) : caac.gov.cn
Last updated: June 2026 | Information verified against CAAC guidelines and major airline policies
